Customer Needs Drive Everything We Do. We Are Committed to Building Sustainable Partnerships.

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​Meet Our Team

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​KFR Services, Inc., is led by dedicated professionals with an average company tenure of 15 years.

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KIM RUSSO

CO-PRESIDENT

• Joined KFR, Services, Inc., in 1993 and oversees sales and marketing.

​• Graduated magna cum laude from Montclair State University and has contributed to publications such as Telecommunications Magazine, Phones Plus Magazine, and the Network Manager's Handbook.

​• Delivered Keynote address at the 2008 Conference of the International Association for Information and Data Quality.

• Recognized business leader honored by the Charleston Regional Business Journal as one of the "Forty Under 40." 

Since 1975, KFR Services, Inc., has produced the highest quality data for telecommunications service providers throughout the country. The nation’s largest service providers use our databases to rate billions of calls each month at *99.999% accuracy (3 year average).

​KFR Services, Inc., entered the marine industry with the acquisition of America's Great Loop Cruisers' Association in 2007. A razor-sharp focus emerged of member associations related to yachting, cruising, and sailing. Since then, private and non-profit organizations have benefited from consultation and oversight.

RateAcuity™ was launched in 2016 to deliver the same reliable platform perfected by KFR Services, Inc., in the telecommunications sector for clients with a need for electric rate data. Accuracy and experience are key drivers that separate us from the competition as we monitor tariffs and utility schedules nationwide.

STEPHANIE FETCHEN

CO-PRESIDENT

• Graduated magna cum laude from Ohio State University with a Bachelor of Science degree in Business Administration.

• Started as programmer in 1991 and directs oversight of software development activities; including program specification and design, scheduling, coding, and testing.

• Developed and champions data quality program enabling accuracy exceeding 99.98% for product delivered customers.

• Invited to deliver keynote address at the 2008 Conference of the International Association for Data Quality.